The fine print, in plain English

Terms & Privacy

Last updated: October 2026

Terms of Service

These terms explain how Smart Hometown (“we”) works with candidates and campaigns (“you”). By paying for a package, you agree to them. If anything is unclear, email us at hello@smarthometown.com before you buy.

Smart Hometown is operated by Matt Smart, a sole proprietor in Owasso, Oklahoma.

1. What we provide

We design, build, and host a campaign website based on the package you choose. Every package includes the features listed on our prices page at the time you purchase. We work with candidates from every party and charge everyone the same published prices.

2. Timing

We aim to deliver a draft of your site within 48 hours of receiving your information and photos. “48 hours” is our goal, not a guarantee; delays in receiving your content, or unusual requests, can extend it.

3. Your content and your responsibilities

• Accuracy. You are responsible for everything your site says about you, your record, and your positions. Please review your site carefully before it goes live.
• Photos and materials. You confirm you have permission to use every photo, logo, and piece of text you give us, or that we use at your request.
• Election and campaign-finance rules. You are responsible for following the election laws that apply to your campaign, including any required “Paid for by” disclaimer. We’ll place your disclaimer on your site using the exact wording you provide.
• What we won’t publish. We may decline or remove content that is unlawful, defamatory, or threatening, or that impersonates another person.

4. Updates

Campaign Site includes 2 updates and Campaign Plus includes 10 during your first year. One “update” is one round of changes sent to us together, such as new text, photos, an added event, or an endorsement. New pages or a redesign aren’t updates and may be quoted separately.

5. Payment

• Your package price covers your first year: your web address, your website, hosting, and your campaign email inbox. It’s paid in advance, before your site goes live.
• Your plan renews automatically. When you check out, you start a yearly plan. After your first year, the card you paid with is charged $99 each year, on the anniversary of your order, until you cancel.
• We’ll email you at least 30 days before each renewal date.
• How to cancel. You can cancel any time before your renewal date on our billing page (enter the email you paid with and we’ll send you a sign-in link), or by emailing hello@smarthometown.com. You can also update your card and download your invoices there. Once you cancel you are not charged again, and your plan runs to the end of the year you have paid for.
• We’ll give you an itemized invoice for your campaign-finance reports.

6. Refunds

• All payments are final and non-refundable. We start on your site as soon as your order comes in, including registering your web address and setting up your campaign email, and those purchases can’t be undone.
• Renewal payments are also non-refundable. We email you at least 30 days before each renewal, and you can cancel any time before your renewal date so you’re never charged again.

7. Your web address and email

We register your web address (domain) in our name and manage and renew it for you while your plan is active. When your plan ends, we let the address expire. We never sell, reuse, or redirect an address that includes a candidate’s name. If you already own a web address, it stays yours and we simply point it to your site.

Your campaign email inbox is provided through our email provider for as long as your plan is active. If you leave, we’ll give you time to save your messages before the inbox is closed.

8. If you win

Congratulations! We’ll turn your campaign site into an “in-office” site that keeps the same web address and email, so voters can still find you.

• Campaign Plus: the in-office redesign is included.
• Campaign Site: the in-office redesign is $149.

9. When your first year ends

We’ll email you at least 30 days before your first year ends, and before every renewal after that. You have three choices:

• Keep your plan for $99 per year. You don’t need to do anything. Your card is charged automatically and your site, web address and email keep running just as they are.
• Archive your site. Cancel before your renewal date and ask us to archive it. We take your site offline but keep a copy, ready to bring back if you run again. Your web address expires and your email inbox closes.
• End your plan. Cancel before your renewal date. We send you a copy of your site files. Your web address expires and your email inbox closes.

If you archive or end your plan, we’ll give you time to save your email messages first. Nothing is ever taken down by surprise.

10. Sign-up form submissions

Information that supporters enter on your site (names, emails, and so on) belongs to your campaign. We forward it to you and don’t sell it, share it, or use it for anything else.

11. No guarantees about results

A website can help voters find and learn about you, but we can’t promise any particular number of visitors, volunteers, or votes, or any election outcome.

12. Limitation of liability

We work hard to keep every site online and error-free, but websites occasionally have outages that are outside our control. To the extent the law allows, our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim.

13. Changes to these terms

We may update these terms from time to time. Changes won’t apply to a package you’ve already paid for without your agreement.

Privacy Policy

What we collect

• When you contact us through our form or by email: your name, email, phone number (optional), the office you’re running for, your town, and anything you choose to tell us.
• When you fill out our questionnaire: your answers are saved on your own device as you type, so you can come back and finish later; nothing is sent to us until you continue. When you finish the first section and press Continue, your name, email, phone number, office, and town are sent to us right away, even if you don’t finish or buy. We may follow up once to see if you’d like help. The rest of your answers and any photos are sent when you submit the questionnaire.
• When you become a customer: the information, photos, and text you give us for your site, and billing details. Payments are handled by our payment processor; we never see or store your full card number.
• Public information: we may use publicly available information about candidates, such as official candidate lists, to prepare a sample site and reach out about our services.

How we use it

Only to build and run your site, communicate with you, send invoices, and improve our service. We never sell your information.

Emails from us

If we contact you about our services and you’d rather not hear from us, just reply “no thanks” or “unsubscribe,” or email hello@smarthometown.com, and we won’t contact you again.

Who else handles data

We use trusted service providers to run the business: website hosting and form handling (Netlify), payments (our payment processor), and email. They only use your information to provide those services.

Your choices

You can ask us to see, correct, or delete the information we hold about you at any time by emailing hello@smarthometown.com.

Questions? Email hello@smarthometown.com.

Smart Hometown
12324 East 86th St N #247
Owasso, OK 74055